常見問題 FAQs

為方便客人下單，我們網頁接受Visa、Mastercard、AE card、Paypal、 Apple Pay等多種付款方，以信用卡付款無任何附加手續費。We accept VISA, Mastercard, AE card, Paypal, Apple Pay on our website without any processing fee!

[ 香港 ]

$500以下訂單 順豐速運 派送上門或順豐站/智能櫃自取（1-3天）- 劃一運費$30

$500或以上訂單 順豐速運 派送上門或順豐站/智能櫃自取（1-3天）- 免運費

[ HONG KONG ]

Orders Below $500 HKD SF Express, Deliver to Door OR Self-Pickup at S.F. Store / EF Locker (1-3 days) - Flat Rate $30

Orders Over $500 HKD SF Express, Deliver to Door OR Self-Pickup at S.F. Store / EF Locker (1-3 days) - FREE

我們收到並確認訂單後，一般會1-2工作天內處理及寄出訂單，客人會收到電郵通知發貨信息及追蹤號碼。

Order will be processed and shipped out within 1-2 working days. We will send you an email with a tracking number after your order has been shipped.

如選擇到門市自取，收到自取確認電郵通知後，可於營業時間內到門市自取。

You can pick up you order once you receive the pick-up notification email. Please pick up your order during our opening hours.

除非郵寄收到的產品有損壞、品質有問題或寄貨出錯，否則我們不接受退換。

有關換貨詳情可按此查詢。

*本店所有產品不設退款
 
*換貨服務只適用於網站訂單，門市購買的產品不設退款及換貨

We do not accept returns or exchanges unless the item you received is defective or incorrect.
For more details on exchanges, please click here.

*ALL products purchased at UNIT are non refundable. 
*Exchange service only applies to online orders. ALL products purchased in our physical store are non refundable AND non exchangeable.