常見問題 FAQs

為方便客人下單，我們網頁接受Visa、Mastercard、AE card、Paypal、 Apple Pay、Google Pay等多種付款方，以信用卡付款並無任何附加手續費。
*門市只接受現金付款
We accept VISA, Mastercard, AE card, Paypal, Apple Pay and Google Pay on our website. We don't charge any credit card processing fee!
*Only cash will be accepted for In-Store purchase.

[ 香港 ]

$400以下訂單 
順豐速運（1-3天）- $30 HKD  或 運費到付

$400或以上訂單 
順豐站或智能櫃自取（1-3天）- 免運費

[ 澳門 ]

$800以下訂單 
順豐速運（2-4天）- $60 HKD

$800或以上訂單 
順豐速運（2-4天）- 免運費

[ HONG KONG ]

Orders Below $400 HKD 
SF Express (1-3 days) - $30 HKD

Orders Over $400 HKD
SF Express (1-3 days) - FREE  OR Shipping fee paid on delivery 

[ MACAO ]

Orders Below $500 HKD 
SF Express (2-4 days) - $60 HKD

Orders Over $500 HKD 
SF Express (2-4 days) - FREE

我們收到並確認訂單後，會立即處理，一般會於翌日寄出（星期日及公眾假期除外，會順延至下一個工作天寄出），訂單寄出後，客人會收到電郵通知發貨信息及追蹤號碼。

Order will be processed once the payment is made and confirmed. Your order will usually be shipped out the next day excluding Sundays and Public Holidays. We will send you an email with a tracking number after your order has been shipped.

訂單一般會於翌日寄出。

[ 香港 ]

順豐速運：寄出後1-3個工作天

[ 澳門 ]

順豐速運：寄出後1-3個工作天

Orders are normally shipped the next day. 

[ Hong Kong ]

SF Express: 1-3 days after order is shipped

[ Macao ]

SF Express: 1-3 days after order is shipped

網上下單並收到訂單確認電郵後，可立即到門市自取，請於門市營業時間內自取。

除非郵寄收到的產品有損壞、品質有問題或寄貨出錯，否則我們不接受退換。

有關換貨詳情可按此查詢。

*本店所有產品不設退款
 
*所有於門市購買的產品不設退款及換貨，換貨只適用於郵寄產品。

We do not accept returns or exchanges unless the item you received is defective or incorrect.
For more details on exchanges, please click here.

*ALL products purchased at UNIT are non refundable. 
*ALL products purchased in our physical store in Mong Kok are non refundable AND non exchangeable.

我們提供有限的代購服務，所有代購下單請於follow我們instagram @unitnotfound 查詢。代購需時2-3星期，請耐心等候。

We provide only a very limited Buy-For-Me service. Please follow us on instagram @unitnotfound for more details. Order takes 2-3 weeks to arrive. Please be patient. 

有關預計返貨日期請於instragram @unitnotfound 向我們查詢，部分產品為限量產品，有機會不再返貨。限時優惠產品售完即止，如預訂需以正價預訂。

Please message us on instagram @unitnotfound to check the restock details. Limited edition may not be restocked. Special offer will only last for limited time while supplies last. You will need to pre-order at regular price after special offer is gone.